Whispeak voice biometrics secure authentication processes, protecting your clients’ accounts while preserving the integrity and trust in your institution.
By securing authentication processes, safeguard against fraud and identity theft.
INDUSTRY
Secure and Simplify Banking Interactions
Security and customer experience are at the heart of concerns for banks and financial institutions. Adopt voice biometrics for fast, secure, and frictionless authentication, while improving your customers’ satisfaction.
Advantages of Voice Biometrics for Banks
Voice biometrics verify clients’ identities by analyzing their unique vocal characteristics.
This process offers increased protection against fraud and simplifies interactions with your banking services.
Secure Your Clients’ Identities, Data, and Accounts
Reduce Authentication Costs
Optimize your authentication processes by eliminating manual identity checks, thereby reducing call transfers and duration.
- Lower Operational Costs: Faster processing leads to better efficiency and cost reduction.
- Increased Productivity and Reduced Customer Effort: Agents can focus on resolving customer issues rather than identity verification.
Offer an Improved Customer Experience
Eliminate password friction and allow users to authenticate naturally with their voice, for an enhanced experience.
A client can now access their accounts and perform transactions by speaking naturally with the agent, without having to answer multiple security questions, making the interaction faster, more pleasant, and natural without compromising security.
Whispeak’s Performance with Banking Services
90
Authentication without Whispeak
3
Authentication with Whispeak
80
Adoption of voice biometrics by end-users
With Whispeak, combine efficiency
and banking security
Smooth and Secure Authentication
With Whispeak, banks can authenticate clients passively and biometrically through their voice, while enhancing their experience. Our solutions enable quick and secure transaction authentication, promoting personalized and advanced remote interactions.
Compliant Solution
Our technology complies with the General Data Protection Regulation and CNIL recommendations on biometric template storage.
Whispeak does not store users’ voices.
Expertise in all sectors
Greater fluidity and security for a revolutionized customer experience
A call center shouldn’t have to choose between fluidity and security, and neither should customers! With Whispeak voice biometrics, authenticate your callers in seconds thanks to their unique voice.
Elevate Driving with Voice Biometrics
Transform every journey into a personalized and secure experience with advanced voice biometrics. Unlock your vehicle without keys and harness the full potential of voice commands for a truly seamless drive.
