USE CASES
Transform your call center experience by providing quick, secure, and frictionless authentication while drastically reducing the Average Handle Time.
With Whispeak’s voice biometrics, authentication becomes passive. Authenticate customers through their voice as they state the purpose of their call. Address their needs right away, without the hassle of initial verification.
Eliminate manual identity checks, minimize call transfers, and reduce call duration.
Say goodbye to remembering complicated passwords or answering tedious security questions. Voice biometrics offer a seamless, natural, and passive authentication experience.
Add robust protection against various fraud forms, including social engineering, spoofing, and phishing, while also detecting pre-recorded or synthetic voices.
Time saved per call on average in call centers
Accuracy rate, providing high authentication precision for maximum security
Customer and agent satisfaction score after implementing voice biometrics
Whispeak solutions deploy seamlessly regardless of your telephony environment.
Available in SaaS or on-premise, Whispeak provides
the voice authentication solution that meets your needs and constraints.
Optimize user access with cutting-edge security! Move beyond often-reused passwords and embrace voice biometrics for a safer, more innovative authentication experience.
We increasingly talk to our devices, which execute commands without verifying our identity. Elevate the voice experience by ensuring every command is authenticated.
Secure your systems, protect your customer data, and stay ahead of emerging threats
with Whispeak’s advanced voice biometrics and deepfake detection solutions.
