Passwords and security questions are increasingly vulnerable to sophisticated attacks.
Strengthening security without sacrificing user experience is more important than ever.
INDUSTRIES
Enhance your call center’s experience and performance
Reinvent your call center with voice biometrics. Maximize security and efficiency for smooth and fast customer interactions.
You are just a few clicks away from revolutionizing your call center.
Current challenges for call centers
Modern call centers face critical challenges that directly
impact customer experience, security, and operational efficiency.
Security weakened by traditional methods
Customer frustration
Manual authentication processes slow down call handling times, leading to a frustrating customer experience.
Reducing this friction while ensuring high security standards is a major challenge for today’s call centers.
Agent efficiency
Traditional authentication methods don’t always support call center agents effectively. Manual processes extend call times, reducing productivity.
Agents spend more time on authentication instead of resolving customer issues, leading to lower satisfaction and increased frustration.
Discover How Whispeak Is Revolutionizing Call Centers
More Fluidity and Security for an Enhanced Customer Experience
A call center should not have to choose between fluidity and security, and neither should customers! With Whispeak voice biometrics, authenticate your callers in seconds with their unique voice.
43
saved per call on average = undeniable ROI
80
adoption of voice biometrics by end users
95
of end users satisfied with voice biometrics
Expertise in all sectors
Enhance and Simplify Banking Interactions
Boost account security and reduce fraud with cutting-edge voice biometrics. Streamline authentication costs while delivering a seamless and rapid experience to your clients.
Elevate Driving with Voice Biometrics
Transform every journey into a personalized and secure experience with advanced voice biometrics. Unlock your vehicle without keys and harness the full potential of voice commands for a truly seamless drive.
